Privacy Policy & Data Protection

Information about you
We hold your name and personal details on a secure database and only allow access to those individuals who take your order. By ordering online you give us your consent to use your personal details for processing your order, market research, processing your payments, credit reference checking and fraud detection, and for marketing purposes as outlined below.

Marketing of your data
We do occasionally make your details available to companies whose products and services we think may interest you. However, we will never pass on your details to third party organisations, unless you agree to receive information from other carefully selected companies. We promise to respect your privacy. Your personal details are held securely and in strict confidence. In order to improve our service, please note that calls may be recorded for training purposes. This is in addition to your statutory rights.

Registration and newsletters
Once you have registered, each time you visit we can recognise you. As you register you also have the option to receive a newsletter featuring what's coming up in the magazine, special offers and previews of the new collections.

Use of 'cookies'
A 'cookie' is a piece of information that our website sends to your browser, which then stores this information on your system. A user will be able to utilise our website without cookies. If a cookie is used, our website will be able to remember 'information' about you and your preferences either until you exit your current browser window (if the cookie is temporary) or until you disable or delete the cookie. Many users prefer to use cookies in order to help them navigate a website as seamlessly as possible. You should be aware that cookies contain no more information than you volunteer, and they are not able to 'invade' your hard drive and return to the sender with personal or other information from your computer.

And finally
If you are currently registered with Red Direct you can change whether or not you wish to receive offers from companies whose products we think may interest you by post or email. All you need to do is sign in and modify your profile, where you can check or uncheck the receive information from Red Direct checkbox.

We abide by the terms and conditions of The Privacy and Electronic Communications (EC Directive) Regulations 2003 - please click here to review the guide.

We also abide by the terms and conditions of the Data Protection Act 1998 - please click here to review